Casey the Virtual Assistant is a Telegram bot that provides Ncase’s clients with concise and clear information on all details of their partnership with the company.

The bot automatically sends a tracking number as soon as a new waybill is registered at the storeroom, and in the menu, you can see the following data:

• - Active orders
• - Purchase history
• - Settlement statement 
• - Payment details
• - Returns details

Casey eliminates the need for additional communication with the personal manager and viewing your account as all information is instantly accessible with just one push of the corresponding button in the messenger.

For access to the virtual assistant, you need to follow the Telegram link, give a /start command, and follow the further instructions.