Service terms

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Service terms

We are constantly improving service terms for the convenience of our customers.

Delivery

* On average, it takes 120 minutes from the moment you place an order until it's ready to ship.

We reserve

goods within 1 minute after the order has been placed on the site.

We confirm

the order with your manager within 15 minutes after its registration.

We agree

on product items in the invoice. We will correct the order if you need to change it.

We pick

the order in 5–60 minutes, depending on the volume of ordered products.

We check

the integrity, quantity and compliance of the goods specified by you in the order.

We pack

goods strictly in order they are in the invoice, so that you can quickly receipt them. Along with the order, you will receive an invoice and warranty terms.

We ship

goods on the day of order, if you managed to place it before 12.00 pm. If you place an order after 12:00 pm, we ship it the next day.

* You can track the status of your order in your personal account.

Nova Poshta

Our company pays for delivery within the courier service of Nova Poshta. We ship the goods on the day of the order. If you place an order after 12.00 pm, we will ship the next day.

Courier delivery

Our courier will deliver the order to the address of your retail facility or warehouse specified by you. This service is available only in Odesa.

Pickup at the showroom

Odesa, 1/20 Marazliivs'ka st

entrance D1 (Shevchenka park/Chornomorets' stadium)

Lviv, 9 Ferentsa Lista st

Kyiv, 189 Porichkova st

Insurance

You can return the product within 7 days after placing the order, provided that you keep the original appearance of the product/packaging and pay for shipping.

expansion

Planning to open a new kiosk, update or add showcase sections? Tell our manager about your plans and we will develop an individual offer and recommendations for you.

Content

We write product descriptions, their characteristics, create video reviews, take photos, draw banners, create price lists and catalogs, and give it all to you for free.

You have ideas on how we can expand our services?